Translate
Keeping existing customers is often more cost-effective than finding new ones. Our customer retention marketing service builds programmes that encourage repeat purchases and long-term loyalty – personalised emails and WhatsApp messages, loyalty offers, reorder reminders and win-back campaigns.
Talk to Connect To India to discuss your requirements for customer retention marketing.
We segment customers by purchase history and behaviour, then design communications for onboarding, cross-selling, reorders, feedback and re-engagement. Loyalty and referral programmes can be added where suitable.
We measure repeat purchase rate, customer lifetime value and churn, and keep improving campaigns based on results.
We help you make decisions based on reliable data. Our team sets up accurate tracking, builds clear reports and explains insights in plain language, so you know exactly what is working and where to improve.
Connect To India Pvt. Ltd. is a government-registered digital marketing and web development agency in Delhi, working with startups, SMEs and enterprises across India and abroad since 2019.
We start by understanding your business goals and auditing your current tracking and data sources. Next, we fix gaps and set up the measurement framework, tools and dashboards. We then analyse the data, identify opportunities and run tests or improvements. Regular reviews track progress and keep the strategy aligned with results.
Be Digital
We
Transformed
this to that
You can reach us anytime
A. Marketing focused on keeping existing customers engaged and buying again.
A. Email and WhatsApp are often effective, supported by remarketing and loyalty programmes.
A. No. Service businesses and B2B companies also benefit from retention programmes.
A. Repeat purchase rate, customer lifetime value and churn rate.
Play